Purchasing Policies

Remver Holdings, Inc.  |  Effective April 1, 2026  |  Replaces all prior versions

These Purchasing Policies are effective as of April 1, 2026 and replace all prior versions.

Legal EntityRemver Holdings, Inc. (referred to as REMVER, we, us, or our)
Billing QuestionsAccounting@Remver.com  |  1-940-573-6837  |  1-866-573-6837 (toll-free)
Fulfillment SupportOperations@Remver.com
Texas Address539 W. Commerce St., Dallas, TX 75208
Nevada Address3225 McLeod Dr. #100, Las Vegas, NV 89121

Contents

1. Orders and Acceptance

By completing a purchase through any REMVER website, funnel, landing page, or payment link, you are submitting an offer to purchase the product or service described. Your order is accepted when REMVER processes your payment and sends an order confirmation email. REMVER reserves the right to decline any order at its sole discretion, in which case any amount charged will be refunded promptly.

All purchases are subject to product availability. REMVER reserves the right to limit quantities, discontinue products, or modify product descriptions at any time. Price changes do not affect orders already confirmed.

2. Pricing and Payment

All prices are stated in US dollars unless otherwise noted. Payments are processed through Stripe or PayPal, both PCI-DSS compliant payment processors. REMVER does not store your full payment card details on our systems. By completing a purchase, you authorize REMVER to charge the payment method you provide for the full amount stated at checkout, including any applicable taxes.

You agree to provide accurate, current, and complete billing information. If your payment method is declined or a charge fails, we may suspend access to paid products or services until payment is resolved. For billing questions or to update payment information, contact Accounting@Remver.com.

You are responsible for any applicable taxes, duties, or levies associated with your purchase. REMVER will collect and remit sales tax where required by applicable law.

3. Refund Policy
3.1 Digital Products

All sales of digital products are final as a general rule. Because digital products are delivered electronically and accessed immediately, they cannot be returned once downloaded or accessed. REMVER will consider refund requests only in the following specific circumstances:

  • You were charged in error or charged more than once for the same product
  • The product was not delivered and you did not receive access within 24 hours of purchase
  • The product you received was materially different from what was described at the time of purchase
  • A technical defect prevented you from accessing or using the product and we were unable to resolve it

Downloading, opening, or otherwise accessing a digital product constitutes use and acceptance. Refund requests submitted after access will not be approved except in the specific circumstances above. If a refund is approved, you agree to delete all copies of the product and cease all use as a condition of the refund.

3.2 Consulting and Professional Services

Deposits and retainers are non-refundable once work has commenced. Fees for completed deliverables are non-refundable once delivered. If you have concerns about a deliverable, contact Operations@Remver.com within 7 business days of delivery. For ongoing engagements, fees for work already performed are not subject to refund. Prepaid amounts for future work not yet performed may be refunded at our discretion.

3.3 How to Request a Refund

Contact Accounting@Remver.com within the applicable timeframe and include your full name, email address used at purchase, product name, purchase date, amount charged, reason for the request, and order confirmation number if available. We will acknowledge within 2 business days and respond within 5 business days

3.4 Refund Processing

Approved refunds are processed to the original payment method. Refunds through Stripe or PayPal typically appear within 5 to 10 business days depending on your financial institution. Partial refunds may be offered where appropriate. Denied refund requests include a written explanation and may be appealed within 5 business days.

4. Cancellation Policy
4.1 One-Time Purchases

One-time purchases of digital products are completed transactions with no recurring charges. There is nothing to cancel after a one-time purchase. If you believe you were charged incorrectly, contact Accounting@Remver.com.

4.2 Subscriptions and Memberships

One-time purchases of digital products are completed transactions with no recurring charges. There is nothing to cancel after a one-time purchase. If you believe you were charged incorrectly, contact Accounting@Remver.com.

You may cancel any REMVER subscription or membership at any time by contacting Accounting@Remver.com or calling 1-866-573-6837. Include your full name, email address, and the subscription you wish to cancel. Cancellations are processed within 2 business days with written confirmation sent to your email address on file.

Cancellations take effect at the end of the current billing period. You retain access through the end of the paid period. No further charges are assessed after cancellation is confirmed. To avoid a renewal charge, submit your cancellation request before the renewal date. See our Subscription and Recurring Billing Terms at www.Remver.com for full details.

4.3 Consulting Engagements

To cancel a consulting engagement before work begins, contact Operations@Remver.com as soon as possible. Deposit refunds are at our discretion based on preparatory work already performed. After work has commenced, you remain responsible for all fees for work already performed. All cancellation requests for active consulting engagements must be submitted in writing.

5. Delivery and Fulfillment Policy
5.1 Digital Products

Paid digital products are delivered electronically following successful payment. Delivery is typically immediate via download link or email confirmation containing access instructions. If you do not receive your product within 30 minutes of purchase, check your spam or junk folder. For unresolved delivery issues, contact Operations@Remver.com within 7 days of purchase with your order confirmation number and a description of the issue.

5.2 Free Resources

Free resources are delivered by automated email to the address provided on the form, typically within a few minutes of submission. If not received within 30 minutes, check your spam folder. If still not found, contact Operations@Remver.com with the resource name, email address used, and approximate submission time.

5.3 Consulting Deliverables

Consulting deliverables are provided as defined in the applicable statement of work or service agreement. Deliverables are delivered electronically via email, shared folder, or agreed collaboration platform in formats suitable for immediate use. Timeline estimates are documented in the service agreement and assume timely cooperation from the client. REMVER will communicate proactively if any circumstance on our end may affect the delivery timeline. Delays caused by client-side factors including delayed access, unavailability of key contacts, or failure to respond to information requests do not entitle the client to a fee reduction, discount, or refund for work already performed.

5.4 Order Confirmations

REMVER sends an automated order confirmation email for every completed paid transaction. This confirmation serves as your receipt. Retain it for your records. For duplicate receipts or invoices, contact Accounting@Remver.com with your name, purchase email, and approximate transaction date.

6. Chargebacks and Payment Disputes

We encourage you to contact us at Accounting@Remver.com before initiating a chargeback or payment dispute with your bank or card issuer. Most issues can be resolved quickly through direct communication. If a chargeback is initiated, REMVER will respond with documentation of the transaction, delivery confirmation, and this Purchasing Policies document. Filing a chargeback for a purchase that does not qualify for a refund under Section 3 may result in suspension of access to REMVER products and services.

7. Exceptions

REMVER may make exceptions to any provision of this Purchasing Policies document at our sole discretion in circumstances involving clear error, extraordinary circumstances, or where strict application would produce an unreasonable outcome inconsistent with our commitment to customer satisfaction. Any exception granted is specific to the individual circumstance and does not set a precedent for future transactions or constitute a waiver of our rights under this policy.

Contact information

For purchasing, billing, refund, cancellation, or fulfillment questions, please contact us at:
Billing and RefundsAccounting@Remver.com
Fulfillment SupportOperations@Remver.com
Legal InquiriesLegal@Remver.com
Phone1-940-573-6837  |  1-866-573-6837 (toll-free)
Texas Address539 W. Commerce St., Dallas, TX 75208
Nevada Address3225 McLeod Dr. #100, Las Vegas, NV 89121
These Purchasing Policies are effective as of April 1, 2026 and replace all prior versions.

Legal@remver.com

+1 866-5REMVER

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